JackpotCity Casino Review - A Look at its Games, Bonuses and Services

JackpotCity Casino is among the pioneers in the online casino industry has been operational since 1998. The casino is home to hundreds of games ranging from slots, table games, video poker, and progressive jackpots as well as an operational live casino.

The site is accessible on desktop and mobile gaming on instant play and using its downloadable apps. Punters have a chance to play the games for free or for real money. The casino runs on the superior Microgaming software which is synonymous with great gameplay and superb performance.

Join us as we review JackpotCity Casino and find out more about its games, bonuses, promotions, payments, and services.


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General Info

  • Website: jackpotcity.org
  • Founded: 1998
  • License: Malta
  • Minimum Deposit: $10
  • Withdrawal Time: Up to 2 days
  • Support Options: Email, Live Chat


  • Bonuses: 5.0
  • Trustworthy: 4.5
  • Software: 4.6
  • Design &
  • Customer
  • Overall Rating: 5.0

Flashy Layout and Design

JackpotCity Casino is a well established brand on the online casino market.

Landing on the JackpotCity casino lobby presents you with an impressive and flashy city on the background with splashes of purple and blue menu icons.

The site is neatly arranged with the main menus being the casino games, banking, promotions and home tabs among others. The games tab presents you with the slots, blackjack, roulette and live casino subsections. You can locate your favorite game using the game search option or scroll the entire game list or category.

The site is available in multiple languages such as English, French, Chinese, Norwegian, Japanese, Swedish and German among others.

Simple Registration Process

Even if you can play most of the games at the casino for free, you need to register an account in order to play for real cash. The registration process is simple and hassle-free since you can contact the support team to guide you if you are unsure on what details to include in the registration form. Additionally, you can follow the on-screen prompts.

You start by clicking on the ‘Join or play now’ tab. This provides you with the registration form where you must provide basic personal details such as your names, email address, country of residence, postcode and your telephone number. Additionally, you need to enter your date of birth to confirm if you are of legal age.

You can only operate one account at the casino. You must also provide accurate and truthful information that you can verify and provide supporting documents if called to do so when cashing out your winnings.

Huge Bonuses

You get lots of bonuses when you join Jackpot city casino. This includes welcome bonuses as well as other bonuses for the loyal players. The bonuses are in the form of free spins, deposit matches, and loyalty points.

4 Welcome Bonuses

JackpotCity Online Casino offers daily, weekly and monthly promotions filled with rewards that range from cash and casino credits to free spins.

You get a crazy JackpotCity Sign up bonus of up to £/€/$ 1,600 on your first four deposits into the casino. The bonus is spread out as follows:

  • 1st deposit earns you 100% match bonus up to a maximum of £/€/$ 400. This means that if you make an initial deposit of £/€/$ 100, you get an extra £/€/$100 and a total of £/€/$ 200 to play with at the casino.
  • On your second deposit, you get a 100% match bonus up to £/€/$400.
  • You get 100% match bonus up to £/€/$400 on your third and fourth deposits into your account.

To get the bonus, you must make a minimum deposit of £/€/$ 10 for each of the 4 deposits into the casino.

You must claim the bonus within 7 days after creating your account. The bonus is subject to a wagering requirement of 50 times. You should also note that different games contribute differently to the wagering requirements. It is advisable to confirm the specific game weightings from the website.

Daily Deals and Ongoing Promotions

JackpotCity casino runs other promotions that you can participate in to earn extra bonuses. This includes daily, weekly and monthly bonuses. You should occasionally check the website for updates on the new promotions. You can also opt in and log in frequently to receive notifications about any new offers and promotions.

Comp Points and Loyalty Program

You earn loyalty points every time you make wagers in cash at the casino. You can later redeem the points for cash. The points also determine your level in the loyalty program, which has 6 tiers.

Where All the Action Lies: Games & Software

JackpotCity brings you top quality games powered by Microgaming.

JackpotCity Casino prides itself in providing gamers with more than 500 games drawn from all the main varieties. This includes slots, blackjack, baccarat, poker, progressive jackpots, Keno, scratchcard, and other arcade games. The games are provided by Microgaming, a pioneer brand in the iGaming industry with a lot of experience and many games in their portfolio. There is a search feature to enable you to locate your favorite game quickly.

You can play the games for free on demo mode or play for real money.

The JackpotCity slots carry the lion’s share of the games with diverse slots bearing different features, pay lines and themes. There are classic, video slots as well as progressive jackpot slots. Some of the popular slots titles include Immortal Romance, Thunderstruck 2, Avalon and Break da bank slots. The progressive jackpot slots include Major Millions, Mega Moolah, Tunzamunni, and Mermaids Millions.

Table games aficionados have a choice between a variety of roulette, blackjack, baccarat and other games. This includes classic blackjack, Atlantic and European blackjack, French roulette, and Premier roulette. You can also play keno, bingo, and scratch card games.

Additionally, you can play video poker games such as Aces and Eights, All Aces and Deuces Wild bonus.

Thrilling Live Casino

You can enjoy a thrilling live casino gaming experience at the JackpotCity live casino. The live casino provides you with immersive gaming on the live roulette, baccarat and blackjack games. The games are broadcast live by Evolution gaming, a highly regarded brand in the iGaming industry. Here you can hold your breath as you wager against the professional dealers, chat with them and with the other players at the table.

Limitless Gaming on the JackpotCity Mobile Casino

JackpotCity offers you the best slots, table games and more in their mobile casino.

The JackpotCity mobile casino is compatible with most mobile devices and tablets. You can play most of the games such as slots, roulette, blackjack and some live casino games on your smartphone.

Additionally, you can create your account, access bonuses and make payments conveniently using your mobile device. The casino is mobile optimized and works well on your device no matter the phone screen size.

  • Android App - you can download the JackpotCity casino app on your android device through the casino website. You need to check the security settings in order to download apps from non-market sources. Alternatively, you can access the site directly from your web browser.
  • iOS App - The JackpotCity casino app is available on iTunes where you can download and install it on your iPad or iPhone. You can also launch the site directly from the website.
  • Mobile Payments/withdrawals - You can easily make payments at the casino using your mobile Smartphone or tablet. The site is secured, and your sensitive data is protected from any interception by third parties. You can use many methods to withdraw or make a deposit into the casino. This includes credit and debit cards, eWallets, bank transfers, and payment vouchers.
  • Loyalty Rewards
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Flexible Payment Methods

You have the convenience of diverse payment methods at the jackpot city casino, which ranges from credit and debit cards, bank transfers, prepaid vouchers, and eWallets.

The supported payment methods include local and international methods such as use of MasterCard, Neteller, Skrill, PayPal, Poli, Visa Electron, Visa, Citadel Direct, Maestro, eps, Todito, Euteller, Giropay, Puggle Pay Ideal, Sofort, echeck, ekonto, EntroPay, Paysafecard, InstaDebit, Qiwi, Ecopayz, Lobanet and Cheques.

The minimum amount that you can deposit or withdraw is £/€/$ 10.

Licensing and Regulation: Is it a Safe City?

JackpotCity is licensed and regulated by the Malta Gaming Authority. It is additionally licensed by the Kahnawake Gaming Commission. This is after satisfactorily meeting the set standards in fairness and security. The casino utilizes the highest security software to guard your personal and financial information against being intercepted by third parties. It is also audited by independent bodies such as eCOGRA in order to ascertain that the games results are fair and credible.

Customer Care

You can expect nothing but the best customer service whenever you need to consult for any issues at JackpotCity online casino.

You do not have to tense every time you run into a hitch while playing at the JackpotCity Casino. This is because the casino has put in place an efficient customer support system to solve your issues. You can instantly contact the live support team using the chat feature when logged in. The live support is available 24/7.

Alternatively, you can send them an email at [email protected]. You can also use the email contact form that is provided on the site. The casino does not have an FAQ section, but every important menu comes with detailed information about it. For instance, you get information regarding the various slots and their categories when you click on the Slots tab.

Additional Company

JackpotCity casino is owned by the palaces Group who are also part of the international Bayton Ltd. Other casinos operated by the same company include the Spin palace casino, Cabaret Club casinos, Ruby Fortune casino, and Casino Epoca.

Enter the City and Earn Your First Gigantic Bonus

If you are looking for the best online casino that will provide you with lots of entertainment and huge bonuses, you should consider JackpotCity casino. Here you get to play a large variety of games in a safe, secure and stable environment that has stood the test of time having been there for over a decade. We would, however, wish that there are many promotions for the loyal players. Nevertheless, the enormous welcome bonus makes up for this, and you should not hesitate to sign up and grab your bonus today.

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