Euro Palace is an online casino that has become one of the most popular places on the internet for gaming enthusiasts to gamble.
Boasting a massive selection of games hosted on a flexible, robust platform, the company makes especially good use of mobile optimization technology to ensure that gamers can enjoy their Microgaming-powered titles no matter where they happen to be. In the following Euro Palace casino review, we’ll be taking an in-depth look at the service from all angles.
How Does the Site Operate?
Euro Palace’s casino site is available on desktop computers as well as mobile devices (via the device’s own in-built browser: there are currently no dedicated mobile apps). Navigating around the site is a breeze, owing to the way they’ve organized the numerous pages players may be interested in visiting. The site feels responsive and sharp no matter what device it’s being accessed from, and the loading times for the pages are never very long.
- Website: europalace.com
- Founded: 2010
- License: MGA
- Minimum Deposit: €10
- Withdrawal Time: Up to 14 days
- Support Options: Live chat, E-mail
- Bonuses: 1.0
- Trustworthy: 1.0
- Software: 1.0
- Design &
- Overall Rating: 1.0
The Euro Palace Casino Sign-up Process
Registration takes place in a three-step process. The first stage is to enter the user’s email address, username, and password, while the second stage consists of personal data like the user’s full name, date of birth, gender, language, and preferred currency. Finally, users must supply their complete home address, including post code and country, as well as their mobile number.
One thing to watch out for is the fact that the appear to have no restrictions on the kind of password you can create. While other sites require a certain amount of numbers / capital letters / special symbols, Euro Palace don’t, so it’s possible to create a very insecure password.
How the Bonuses Are Structured
There are a range of bonuses available at Euro Palace, although it’s worth noting that only slots and parlor games are able to contribute 100% to the bonus requirements. The contribution from other types of games is much lower. In addition, there is a four-tiered VIP program which allows players to collect increasingly impressive bonuses, among other exclusive features.
Euro Palace’s Welcome Bonus
The welcome bonus on offer from Euro Palace can be worth up to €600 euros in the form of matched deposits. The first, second, and third deposits are all matched 100% up to €200. The wagering requirement is 50x, meaning you’ll have to rollover the bonus amount by forty times before you can cash out any of the money. The welcome bonus can only be claimed within the first seven days of the player signing up to the service. Only slot machines, keno, and scratch-card games contribute 100% to the bonus requirement (though re-spins on slots games counts for 10%), while contributions from other game types is negligible, ranging from 0% to 8%.
How Is the VIP / Loyalty Program Structured?
Like many other top online caisno sites, Euro Palace offer a loyalty program. The scheme has four levels, going from Blue to Gold (10,000 points) and Platinum (25,000 points), with Diamond (75,000 points) being the highest tier available. All players are initially enrolled into the Blue level with 2,500 free points. More points can be earned by making deposits and are calculated every month, so players risk dropping down tiers if they don’t keep up their points totals.
While every player can take advantage of weekly promotions, higher tier players receive monthly loyalty bonuses and birthday bonuses, as well as the potential to be invited to the special VIP status, which garners them invitations to events and a personal account manager.
Comp points are awarded as follows: 1 credit and 1 point for slots and unique games, 5 credits and 1 point for table games (except for video poker, craps, baccarat, and blackjack, which award 20 credits and 1 point); sic bo and roulette award 10 credits and 1 point, whereas classic blackjack and all aces video poker award 100 credits and 1 point. 5000 credits minimum can be redeemed, while the exchange rate is 1000 points to one credit.
Euro Palace’s Games & Software Providers
Euro Palace make use of industry giants Microgaming to provide both their download and their instant play casino games. They offer a wide-ranging portfolio in both versions, each of which includes a number of titles. The games themselves are divided up into eight easy-to-use tabs, which can be accessed from the homepage. The tabs are Featured, Slots, Tables, Live Casino, Video Poker, Progressive, Variety, and Vegas. While the bulk of the portfolio is made up by slots games, there are sizeable amounts of table games too, as well as video poker.
What Kind of Live Casino Does Euro Palace Offer?
The company offer live versions of 3 Card Poker, Baccarat, Blackjack, Dream Catcher, Casino Hold’Em, Double Ball / Standard Roulette, Stud Poker, and Party Table. Each game has a live dealer streamed directly to the user’s desktop from specially designed studios. As with all of Euro Palace’s titles, the live casino games are powered by Microgaming.
Is the Site Mobile Friendly?
The company’s entire casino platform is also made available on any mobile device which has a browser and runs on one of the following operating systems: iOS, Android, BlackBerry, or Windows Phone. Many of the same slot machines are able to be played on mobile, including popular titles like Thunderstruck and Mega Moolah.
Methods for Depositing and Withdrawing Money
Deposits can be made using credit / debit cards (Visa / Visa Electron / Mastercard / Maestro), bank transfers (iDebit and Trustly), and e-wallets such as Skrill and NETELLER. All of the above methods can also be used for withdrawals, with the exception of the Trustly method of bank transfers. Additional methods for withdrawal include Solo, ecoPayz, wire transfers, and standard cheques. The minimum withdrawal amount is €50, while there is no maximum amount listed.
- Weekly and Monthly Promotions
- Loyalty Program
Euro Palace’s Security and Safety Features
Euro Palace are licensed by the Malta Gaming Authority. Their games have all been certified fair by eCOGRA, and they’re also a part of the FortuneLounge Group. The company also makes use of Risk Sentinel, which is an advanced fraud-management software system, enabling player protection against all kinds of online fraud. Sensitive user information is secured by using secure network topology, encrypted communication, authentication and access control, and external / internal audit tests.
How Good is Euro Palace’s Customer Support?
There are two ways to contact Euro Palace’s customer support team. The first is a live chat service, which is available on the site’s contact page, while the second is an email support line. Queries can be mailed to [email protected]. As well as English, Euro Palace offers support in French, German, Spanish, Norwegian, and Finnish. There is no phone number listed.
A Brief Backstory of Euro Palace Casino
As part of the Fortune Lounge Group of casinos, Euro Palace is owned by Digimedia Ltd. Founded in 2010, they’ve become known for their colossal selection of games and ultra-stable banking platform, both of which are traits they share in common with the numerous other casinos owned by Digimedia, which in total number almost 20.
To sum up this Euro Palace casino review, this particular site is a remarkably solid offering in the online casino industry. Blending a functional, well-built site with a sizeable portfolio and sturdy deposit / withdrawal options, they offer everything an online gambling enthusiast could want without being overwhelming. The only downside we can come up with is the relatively poor customer service, which doesn’t even have a phone support option. Apart from that, it’s a real contender in this competitive, crowded market, and we feel confident in recommending it as a top-notch place to play online.
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